Origins™ suite slashes abandonment rates, time to complete online apps
HOUSTON, TX (June 25, 2020) — As credit unions nationwide search for new ways to enhance online services amid the pandemic, the Origins Suite powered by eCU Technology has slashed abandonment rates and reduced the time to complete mobile-first membership, consumer loan and business deposit applications.
Origins’ current abandonment rate is a mere 18% compared with the industry average of 40% and the average time to complete an online application is 5 minutes compared with the industry average of 18.45 minutes. The suite of digital application solutions offered by eCU Technology was created to help credit unions of all sizes compete with national financial institutions by offering an unbeatable digital experience.
“A mobile-friendly application solution is no longer a nice to have, it’s now a matter of survival for community financial institutions of all sizes,” says David Bleazard, President/CEO of First Service Credit Union and Chairman of the Board for eCU Technology.
Interested credit unions may request a demo online. More information about the Origins Suite, powered by eCU Technology, may be found online at www.eCUtechnology.com.
About eCU Technology
eCU Technology® is a Credit Union Service Organization (CUSO) owned by First Service Credit Union of Houston, TX. Their mission is to inspire and cultivate financial institution customer/member relationships with innovative, forward-thinking financial technology services. They are dedicated to the growth and success of financial institutions across the country by providing ORIGINS™ – their adaptable, online account and loan origination solutions. For more information about eCU Technology and the ORIGINS™ solution, visit eCUTechnology.com.