SWBC joins the Symitar Vendor Integration Program

SAN ANTONIO, TX (June 8, 2020) — SWBC, a diversified financial services company, today announced that it has joined the Symitar® Vendor Integration Program (VIP). Participation in the program will provide SWBC with access to Symitar’s technical resources to enable SWBC Payments to integrate with Symitar’s Episys® platform. The Vendor Integration Program is designed to help ensure that Symitar’s customers can easily deploy third-party products.

SWBC Payments integrates with Episys via SymXchange™, a services-based programming interface that enables third-party vendors and credit unions to access the platform’s core data and business rules. The integrity of data is maintained throughout any data exchange, because access to business rules and data is managed through a service layer which governs these interactions.

The SWBC Payments Solution is an enterprise platform that improves efficiency and streamlines operations while offering an intuitive user experience for a financial institution’s borrowers and account holders. The platform will utilize the services of the Symitar VIP to streamline integration efforts, decrease the duration between SWBC’s service delivery (i.e. when we did something for a member’s account) and when the updates are applied to the core, and enhance our client support operations with Symitar clients.

“Consumer demands and trends are pushing the industry to provide a wider array of self-service capabilities, faster access to account data, and a reduction in the complexity of managing financial activities – all while financial institutions face greater security threats and regulatory requirements,” said Prasad Shrotri, Vice President of SWBC’s Payment Products. “SWBC Payments will leverage the services, technologies, and trusted security controls available through the VIP and Symitar’s core technologies.”

Symitar’s VIP takes the customer out of the middle, providing vendors with direct access to Symitar’s technical resources and test systems. VIP inclusion is not an endorsement of the vendor’s product.

About SWBC

As a diversified financial services company, SWBC provides financial institutions, businesses, and individuals a wide range of services, including insurance, mortgages, wealth management, employee benefits, and more. Headquartered in San Antonio, Texas, SWBC has partners and divisions across all 50 states and manages business around the world. No matter how wide its reach, SWBC always listens to its customers’ needs, analyzes their current situations, and recommends customized solutions. For more information about our innovative approach to personalized service, visit SWBC’s website at

About Symitar

Symitar®, a division of Jack Henry & Associates, Inc. (NASDAQ:JKHY), is a provider of integrated computer systems for credit unions of all sizes. Symitar has been selected as the primary technology partner by more than 800 credit unions, serving as a single source for integrated, enterprise-wide automation and as a single point of contact and support. Additional information about Symitar is available at

About Jack Henry & Associates, Inc.

Jack Henry & Associates, Inc.® (NASDAQ: JKHY) is a leading provider of technology solutions and payment processing services primarily for the financial services industry. Its solutions serve more than 9,000 customers nationwide, and are marketed and supported through three primary brands. Jack Henry Banking® supports banks ranging from community banks to multi-billion-dollar institutions with information processing solutions. Symitar® is a leading provider of information processing solutions for credit unions of all sizes. ProfitStars® provides highly specialized products and services that enable financial institutions of every asset size and charter, and diverse corporate entities to mitigate and control risks, optimize revenue and growth opportunities, and contain costs. Additional information is available at


Lisa Pinto
Vice President, Public Relations & Corporate Communications

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