TDECU Embraces Rise Performance Group Assessment Tools to Enhance Hiring, Job Moves

DALLAS, TX (July 31, 2013) — TDECU, one of Texas’ largest credit unions, is now using powerful job candidate assessment tools from Rise Performance Group in its insurance and investment divisions, to optimize its hiring and internal promotion and transfer decisions.

TDECU, the largest credit union in the Houston area, serves 170,000 members through 32 branches and other service locations, and has more than $2 billion in assets. Beyond the standard credit union products and services for members, TDECU offers investment, insurance, and real estate services in and outside of its immediate service region.

What led TDECU to embrace the Rise Performance Group assessments was the difficult time the credit union was having finding qualified individuals who fit the organization’s culture. The assessments are designed to help TDECU determine the best qualities among its employees and then determine how well potential new hires or job transfer candidates fit with those qualities.

“Our strategy has been to identify up-and-coming agents in whom we can invest in terms of licensing,” explained Vandi Theriot, Vice President of Talent Services for TDECU. “It really helps to have the assessment information in what is otherwise a very subjective hiring process.”

The credit union, which anticipates hiring some 180 new employees this year, has been using the Rise assessment tools since January, and Theriot said they are working well not only for new hires but for assessing individuals for other positions in the credit union.

“What we are seeing is that this really helps us with providing information from an overall workforce planning perspective,” she noted. “It gives us additional support for transitions and placements. When you look at employee performance plus the assessment data, it helps when we transition people to other roles.”

Mark Fenner, President of Rise Performance Group, pointed out that as TDECU continues to leverage the various assessment tools, it will further improve employee performance and retention.

“Like other Rise clients, TDECU will see that by hiring to a validated performance model and then also using the assessments to coach existing employees, they will see a reduction in the time it takes for a new team member to become fully productive,”   Fenner said.

Founded in 1955, TDECU is a not-for-profit financial cooperative with 170,000 members and more than $2 billion in assets. TDECU currently has 32 service locations, including 25 branches, and offers a complete selection of convenient, innovative, and competitive products and services, including a full suite of deposit products as well as mortgage, auto and personal loan products, online and mobile banking. TDECU also offers, through its subsidiaries, retirement planning and wealth management, personal and business insurance products, and full title and realty services. Members can also access a nationwide network of more than 50,000 surcharge-free ATMs. For more information visit or call 800.839.1154.

About Rise Performance Group
Rise Performance Group, founded on the belief that the right people are an organization’s greatest asset, offers a unique approach to helping organizations elevate performance. Rise Performance Group provides the tools, services, and expertise that can be applied to the entire talent management spectrum, from acquiring the best candidate for the job, engaging new employees into the culture, and identifying and developing leaders who can take the organization to the next level. For more information about the company, visit

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