Texas Trust’s VP of Mortgage Lending Named Top Mortgage Professional in Independent Consumer Satisfaction Survey
MANSFIELD, TX (May 29, 2013) Richard Whitman, Vice President of Mortgage Lending at Texas Trust Credit Union, has received the Five Star Mortgage Professional Award for the second consecutive year.
Whitman is one of 224 professionals, out of 15,765 in the Dallas-Fort Worth region, to be designated a Five Star Professional, which recognizes mortgage professionals based upon overall consumer satisfaction. More than 43,000 recent homebuyers in the Dallas-Fort Worth market were surveyed.
Whitman has been leading the Texas Trust mortgage team since 2006. His service-minded philosophy has helped Texas Trust grow its residential lending to become the largest credit union mortgage lender in Dallas-Fort Worth, according to the Dallas Business Journal.
Less than two percent of all licensed mortgage professionals in the 32-county greater Dallas-Fort Worth market qualified for the Five Star Award based on the research methodology used.
The 2013 award winners were selected based on an independent survey of 43,114 home buyers who purchased a home worth $150,000 or more between August 2011 and August 2012. The survey asked respondents to evaluate the mortgage professionals who served them, based on overall satisfaction and whether they would highly recommend the professional to a friend. Award recipients were also required to have an active Texas license and no record of disciplinary action. A panel of local industry experts determined the final results.
“Richard is dedicated to making the home buying process a positive experience for everyone who comes to Texas Trust for a home loan. Whether the loan applicants are buying their first home, upgrading to another home, or refinancing, Richard and his team make sure the loan process goes smoothly for them,” said Jim Minge, president of Texas Trust Credit Union.
Minge added, “Since Richard joined Texas Trust, our residential lending has grown stronger and we have become known for offering great rates and a high level of service.”
There is no fee for mortgage professionals to participate in the Five Star Professional award. The winners are selected solely on the survey results of home buyers and nominations from real estate professionals.
About Texas Trust Credit Union
Texas Trust is one of the largest credit unions in North Texas and the 21st largest in Texas. It has been operating for more than 75 years. As a full-service financial institution, Texas Trust offers checking, savings, mortgages, credit cards, CDs, Money Market accounts, IRAs, and investment and insurance services. Its business services include SBA and conventional loans, electronic payment cards, checking and money market accounts, merchant card processing, online banking, insurance, and the Employee Solutions Network. With assets of more than $760 million, Texas Trust operates in Dallas, Tarrant, and Henderson counties, as well as parts of Ellis and Johnson counties. It has eight branches located in Mansfield, Grand Prairie, Arlington, Cedar Hill, and Athens. Texas Trust is a federally insured financial institution. Deposits up to $250,000 are insured by the full faith of the federal government through the National Credit Union Administration (NCUA). For more information, visit www.TexasTrustCU.org.