BALTIMORE, MD (February 6, 2013) – Transamerica’s Financial Solutions Group announced the opening of its Transamerica Learning Center (TLC). TLC was built to provide financial institutions with easy access to training modules and certification for various Transamerica products, services and skill-sets to effectively grow business.
TLC is organized much like university course tracks, with each focused on specific learning disciplines – Product Knowledge, Administration Tools, Sales Competencies, Cross Servicing, and Communication Skills. Each track offers targeted courses geared to developing varying degrees of understanding and competence, based on the specific needs of the financial institution and user.
For the user, TLC offers a visual learning environment with proactive educational content to accommodate different learning styles. The system can be used to advance the users’ education through presentations, videos, and certification testing – all at their own pace. With the progressive training modules TLC provides, the user can instantly apply new knowledge.
For the financial institution, course material can be planned and targeted at the group or individual level. Specifically, courses can be released at certain times to address performance needs during specified time frames. TLC also provides the flexibility of 24-hour access, 7 days a week anywhere a computer and internet connection are available. This enables financial institutions to schedule training around work priorities. Management also has the ability to monitor the progress of the staff’s training through built-in reporting and analytics.
“The Transamerica Learning Center is more than just a learning center; it really is an education management tool,” says Adam Yasneski, Director of Training and Development for the Financial Solutions Group at Transamerica. Prior to opening TLC, Transamerica hosted a focus group with financial institution employees, including Regional Managers, Branch Managers, and Lenders, who were given the opportunity to use TLC and provide feedback on their experiences. The comments were overwhelmingly favorable with regard to the convenience, relevance, content, and ease of use. Adam Yasneski adds, “We believe the addition of TLC brings a different dynamic to training and learning at any financial institution.”
For more information on the Transamerica Learning Center or Transamerica Financial Solutions Group, contact Adam Yasneski, Director, Training & Development, adam.yasneski@transamerica.com.
About Transamerica’s Financial Solutions Group
Transamerica’s Financial Solutions Group provides programs tailored to the needs of financial institutions such as credit unions, community banks, and larger financial institutions. It offers specific programs for credit insurance and debt cancellation products that include marketing strategy, training, marketing support, and related services.
The Financial Solutions Group is a business unit of the Life & Protection (L&P) Division of Transamerica. Through L&P, the Transamerica companies offer a wide array of life and health protection solutions with a common purpose: to protect families and their dreams. With more than a century of experience, Transamerica has built a reputation on solid management, sound decisions and consumer confidence. For more information, visit www.transamerica.com.