University Credit Union recognizes new certified credit union financial counselors

Amanda Allen, Madison Gray, and Carla Theriault earn CCUFC accreditation

ORONO, ME (June 2, 2022) — University Credit Union is recognizing the accomplishments of Amanda Allen, Madison Gray, and Carla Theriault, who have completed the CUNA Financial Counseling Program (FiCEP) and earned the Certified Credit Union Financial Counselor (CCUFC) designation.

Accredited by the Credit Union National Association (CUNA), FiCEP provides credit union employees with the skills and knowledge required to guide their members to sound financial decisions. Employees who successfully complete the FiCEP exam earn the CCUFC designation. FiCEP covers a broad range of financial education subjects, from savings principles, to understanding types of debt, to identity theft and more.

“We understand money can be a sensitive topic, and that not everyone has experienced the same degree or quality of financial education,” said UCU President and CEO Renee Ouellette. “By empowering our professionals with the skills to elevate members’ financial confidence, we’re creating an environment where members can feel comfortable asking questions while accessing the products and services needed to achieve their goals.”

Allen, Gray, and Theriault join UCU’s current roster of Certified Credit Union Financial Counselors, alongside Jenn Deschene, Community Engagement Manager based in Presque Isle, and Lesley Ridge, Community Engagement Manager based in Portland.

Amanda Allen is Branch Manager of UCU’s 15 Main Street headquarters in Orono. Allen joined UCU in July 2006, and over the last fifteen years she has served in a variety of roles in retail and operations, including, and as Assistant Branch Manager at 15 Main Street.

Madison Gray joined UCU in 2010 as a Member Service Representative at the 391 Forest Avenue location. She later earned promotions to MSR Supervisor, then Assistant Branch Manager, and since 2019 has led the team at 391 Forest Avenue as Branch Manager.

Carla Theriault leads UCU’s team of Video Teller Representatives serving all UCU locations as Video Branch Manager, based out of the 15 Main Street headquarters. She joined UCU over 10 years ago and has held positions in retail and collections for the credit union.

About University Credit Union (ME)

Established in 1967, UCU is an innovative, full-service financial institution dedicated to promoting financial well-being for the individuals and communities it serves. UCU is one of the largest credit unions in Maine, serving members across the state of Maine with locations in Orono, Bangor, Farmington, Gorham, Portland, Presque Isle, Machias and soon, Augusta. As a not-for-profit financial cooperative, UCU returns its profits back to members in the form of lower loan rates, higher deposit yields, lower fees, and more solutions and services. For more information visit


Josiah Petrin
Broadreach Public Relations

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