WEOKIE Federal Credit Union has launched OneClick Financial™ from ChannelNet, a leader in personal digital customer engagement, to proactively communicate relevant information online to its 55,000 members.
WEOKIE is leveraging OneClick Financial™ to welcome and onboard new members and as an ongoing communications platform to digitally engage existing members. Monthly emails to members include a link to their own personal page, which dynamically generates information about WEOKIE’s products, services, community activities, local events, financial educational content, important reminders, branch information, credit applications, calculators, surveys and much more.
“Digital usage is expanding for our credit union members and has become an important way for us to communicate with them. OneClick FinancialTM provides a dynamic, user-friendly, cost-efficient platform that perfectly meets our needs,” said Brent Taylor, President and CEO of WEOKIE. “The ChannelNet team has been an excellent partner to collaborate with in developing and executing this exciting program for our members. They carefully studied our digital channels and curated content from our brand website, blogs, Facebook page and other digital sources in an effort to bring this rich information into an easy to digest format for our members.”
Developed exclusively for banks and credit unions, OneClick FinancialTM offers a powerful personalization engine that enables financial institutions to deliver a customized experience to drive engagement and cross-selling opportunities for new and existing customers.
“OneClick FinancialTM is an affordable, secure, data-driven solution that can be implemented in weeks with a turn-key dedicated concierge help desk to manage content, look and feel and personalization,” said Paula Tompkins, CEO of ChannelNet. “We’re excited for WEOKIE members to enjoy the many benefits of this innovative platform.”
OneClick FinancialTM helps banks and credit unions compete more effectively in today’s digitally driven world, where online and mobile experiences are increasingly replacing branch interactions. The system integrates seamlessly with social media, displays videos, includes surveys and product research tools, and provides unlimited deep links to drive customers back to a financial institution’s website.
Dawn Simon, WEOKIE’s Vice President of Marketing, adds, “OneClick FinancialTM fills a much needed role in our proactive outbound efforts to communicate relevant and engaging information to our members. ChannelNet’s concierge help desk pulled everything together for us from our existing digital assets and put it into an attractive, easy to navigate form for our members.”
ChannelNet has a proven track record of providing digital solutions using a mobile first approach for the financial services industry. The company also provides secure self-service account management websites for the mortgage industry, online self-service credit applications for consumers and businesses, and B2B portals.