Winston Wilkinson joins PenFed Credit Union as Executive Vice President and President of Mortgage Banking

Financial services veteran will lead PenFed’s multi-billion-dollar mortgage business

SAN ANTONIO, VA (September 17, 2018) — PenFed Credit Union, the nation’s second largest federal credit union, today announced Winston Wilkinson has joined PenFed as Executive Vice President and President of Mortgage Banking. Wilkinson, who will report to PenFed President and CEO James Schenck, will lead the credit union’s largest business unit which has more than 500 employees. Wilkinson will also serve as a member of PenFed’s 11-member executive team which sets the strategy, focus and execution for the entire organization.

Wilkinson brings more than 32 years of experience in large financial services firms. He joins PenFed from USAA Federal Savings Bank where he served as President of Mortgage and Consumer Real Estate for the last five years. He held responsibility for mortgages, home equities, and real estate brokerage. As a senior executive for conforming and VA mortgage lenders, Wilkinson led merger integrations, loan origination system conversions, servicing transfers, automated regulatory controls, and launched new digital mortgage experiences.

“Winston brings an impeccable record of leadership and accomplishment in the mortgage lending industry. He has built a reputation for raising member satisfaction and driving transformation through technology and innovation. He will continue PenFed’s legacy of always putting members first and taking perfect care of members and employees,” Schenck said.

The majority of Wilkinson’s career was spent at Wachovia, where he served as Executive Vice President in various roles, including, mortgage, wealth management, retail and commercial banking. Throughout his career, Wilkinson has focused on optimizing performance, driving growth, empowering consumers, and increasing employee engagement. He has served on the board of directors and in leadership roles of numerous charitable and nonprofit community organizations in Georgia, Florida and California.

Wilkinson replaces Debbie Ames Naylor, who is retiring after 36 years with PenFed.

“It is hard to imagine PenFed without Debbie Ames Naylor,” Schenck said. “Debbie has contributed to the lives of tens of thousands of PenFed members. She helped members achieve their dreams of home ownership and touched countless others through her philanthropic endeavors and personal time mentoring people on financial literacy. She has contributed to PenFed’s success and the personal success of so many employees. Debbie represents the very core of PenFed values of giving back and helping others.”

Ames Naylor’s career with PenFed spans many roles including operations, consumer credit, collections, and the last 13 years in real estate lending and servicing. Over the last five years, her team originated more than $23 billion in new mortgages with responsibility for a servicing portfolio of over $19 billion.

Winston Wilkinson, Executive Vice President and President of Mortgage Banking, PenFed Credit Union.

About PenFed Credit Union

Established in 1935, Pentagon Federal Credit Union (PenFed) is America's second-largest federal credit union, serving 2.9 million members worldwide with nearly $34.6 billion in assets. PenFed Credit Union offers market-leading certificates, checking, credit cards, personal loans, mortgages, auto loans, student loans, and a wide range of other financial services with members' interests always in mind. PenFed Credit Union is federally insured by the NCUA and is an Equal Housing Lender. To learn more about PenFed Credit Union, visit, like us on Facebook and follow us @PenFed on X. Interested in working for PenFed? Check us out on LinkedIn. We are proud to be an Equal Employment Opportunity Employer.


Abagail Chambers
Account Coordinator
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