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Payments

The card-based gap in real-time payments

debit and prepaid cards

Credit unions are at a pivotal moment in payments. While traditional rails like ACH, RTP®, FedNow®, and P2P networks have expanded access to real-time transfers, they still depend on a checking account. Meanwhile, a significant portion of Americans are living financially through a different channel entirely: debit and prepaid cards. This audience isn’t a peripheral group—it reflects millions of financially active consumers credit unions are trying to reach.

Three trends are widening the disconnect between account-based payment systems and members’ real-world needs:

  • Gig economy growth: 62% of adults participate in gig platforms, and 37% rely on gig work as their primary income. For these workers, real-time access to earned wages is essential.
  • Digital-first expectations, especially among younger generations, is reshaping money movement. A recent Federal Reserve survey found that 62% of consumers have used digital wallets in the last year.
  • Persistent underbanking: 1 in 7 U.S. households are underbanked and rely on prepaid cards or non-bank services for daily financial activity.

These trends are an indication of a challenge: real-time payments can’t be limited to checking accounts if credit unions want full inclusion and member satisfaction.

Why card-based disbursements matter

Push-to-card technology provides a way to deliver funds directly to eligible debit and prepaid cards—in minutes. Because it doesn’t require a traditional deposit account, it delivers value in scenarios where speed and accessibility are essential:

  • Earned wage access: Gig workers, contractors, and hourly employees can receive their earnings on the cards they already rely on, reducing financial stress and deepening engagement.
  • Insurance claims and refunds: Faster disbursements help institutions compete with fintechs and insurers already offering instant payouts as a differentiator.
  • Account funding and onboarding: New members with prepaid or debit-based finances can fund their accounts instantly, which reduces friction and helps credit unions support broader financial inclusion.

Card-based solutions act as a complement to ACH, RTP, FedNow, and P2P networks. They fill a critical gap in the ecosystem by providing instant liquidity to members who may not have—or want—a traditional account-based relationship.

A platform approach: Connecting rails to member journeys

Credit unions increasingly recognize that the future of payments is not about choosing a single rail—it’s about strategically orchestrating across multiple rails.

A platform approach enables institutions to:

  • Leverage each rail where it fits best: account-based instant transfers through RTP and FedNow; small-value, high-velocity disbursements via push-to-card functionality.
  • Unlock multiple use cases: P2P transfers, onboarding, gig payouts, refunds, remittances, and wallet top-ups to serve members globally.
  • Integrate fraud controls and risk management across all rails to ensure secure payment delivery.
  • Unify reporting and analytics across rails to enable operational efficiency and strategic decision-making.

The goal is to move funds in real time—regardless of whether the member relies on a checking account or a debit card—and to do it safely, with unified analytics, governance, and fraud prevention across all channels.

The takeaway for credit unions

As member expectations evolve, credit unions with high concentrations of gig workers, younger members, service employees, or immigrant communities stand to benefit most from expanding beyond account-based rails. By closing the card-based liquidity gap, they can deepen engagement, drive financial inclusion, and remain relevant.

Meeting members where they are—whether that’s a checking account or a card—has never mattered more. Modernizing the payments strategy with this flexibility in mind is key to aligning financial access with everyday life.

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