Strategic planning vs. strategic thinking
Creating a unique and valuable strategy is pivotal to your credit union’s success in a highly regulated industry where it is challenging to stand apart from your competition. Hence, ...
The latest from John Spence
Building high-performance teams: A 10-step framework for success
As a leader or a team member, understanding the core elements that drive exceptional teams is crucial. Here’s a 10-step framework to help you build a high-performance team capable ...
Strategic insights: Time-tested principles for credit union growth
After 30 years of guiding companies and credit unions in strategy development, I’ve identified some critical elements for crafting winning strategies. There’s more I can add to the ...
The curious leader: Unlocking success in credit unions through questions and active listening
In today’s fast-paced credit union landscape, senior leaders often find themselves engrossed in strategy, performance metrics, and financial outcomes. However, an essential yet frequently overlooked aspect of effective leadership ...
Building trust and psychological safety: Key pillars for effective team collaboration in credit unions
As a leader in a credit union, you understand the importance of fostering a solid and cohesive team. Two vital elements that underpin successful teamwork are trust and psychological safety. ...
Leading in turbulent times
“All of the great leaders have had one characteristic in common: it was the willingness to confront unequivocally the major anxiety of their people in their time. This, and not ...
How to be a better leader in 2023
There are thousands of books on leadership. I even wrote one. Each is filled with wonderful ideas about what it takes to be a great leader. But how do you ...
Management by walking around
MBWA Some of you will recognize this acronym from the great business thinker Tom Peters. It stands for Management By Walking Around. I think it is one of the most ...