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CUTrending Topics

Over Half Of Bank Customers At Risk Of Leaving

Posted by The Financial Brand on May 22, 2013

When over half of banks’ customers aren’t sure whether they’ll stay or go, financial institutions need to decipher the drivers of positive experiences and long-term customer loyalty — before it’s too late. Within the next six months, 10% of retail banking customers say they will likely leave their bank, and an additional 41% of customers say they are unsure if they will stay or go. That means one out of every two banking customers are at risk of switching. These findings come from [...]

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CFPB Vote, Hearing Set Ahead Of Memorial Day Break

Posted by CUNA News Now on May 22, 2013

A Consumer Financial Protection Bureau confirmation vote and hearings on tax reform, qualified mortgages, the Dodd-Frank Act and other economic issues are expected in the U.S. Congress this week. The Senate vote on Richard Cordray's nomination for the position of CFPB director could happen Thursday, Ryan Donovan, CUNA's senior vice president of legislative affairs, said. Cordray's nomination did not receive a Senate vote in 2011, and President Barack Obama appointed Cordray to the CFPB director position during a brief congressional recess in 2012. Many [...]

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$1.18 Million In Low-Income Credit Union Grants Available

Posted by NAFCU Today on May 22, 2013

NCUA said Tuesday it is making up to $1.18 million in grants available to low-income credit unions through the 2013 Community Development Revolving Loan Fund grant initiatives. Eligible low-income credit unions can receive grants ranging from $3,000 to $24,000 under the various initiatives. These grants help credit unions meet the needs of members and communities in economically distresses areas. Grants are available in six categories: collaboration – for long-term and cost-saving partnerships; new product/service development – for any new product or service development [...]

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Moving With Lightning Speed

Posted by CU Management on May 22, 2013

Mobile sparks delivery channel integration and changes how members measure their CUs by Laura Lynch Fast change and the advent of mobile are impacting both the pace of delivery channel integration and the way members evaluate their credit unions, asserted Terence Roche, principal of CUES strategic provider Cornerstone Advisors, Inc., Scottsdale, Ariz., during a recent CUES webinar. (A recording of “Getting a Grip on Delivery Channel Integration” is available to CUES Members. Please email cues@cues.org if you need password assistance.) Roche identified four [...]

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Help Us Celebrate the Credit Union Movement’s Rock Stars

Posted by Credit Union Magazine on May 22, 2013

Credit Union Magazine wants to highlight those unique people who make the CU movement a [...]

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Oklahoma Tornado: Life-Saving Vault Stands Amid CU Branch Rubble

Posted May 21, 2013

BY PETER STROZNIAK Surrounded by a huge pile of rubble stands a concrete-encased vault that protected the lives of 14 [...]

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Baseball, Culture and Credit Unions

Posted May 21, 2013

by Gene Blishen A few weeks ago a friend and I took a whirlwind tour of seven different Major League [...]

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11 Ways to Crush Your Team’s Creativity

Posted May 21, 2013

by Matt Monge We clamor for it, but don’t see much of it, or at least not as much [...]

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Do Your Employees Own the Place?

Posted May 21, 2013

by  Mark Arnold A new Greek restaurant opened recently in our neighborhood. As a huge fan a gyros, my lovely [...]

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