Unraveling AI’s prediction potential

Why credit unions should welcome our artificially intelligent overlords with a healthy dose of skepticism

People are wary of artificial intelligence. They’re wondering if AI will turn out to be just another trend or buzzword that fades in time. They’re simultaneously worried that AI will take away their jobs. (In fact, 77% of people are apprehensive about AI-related job loss, according to Forbes)

“The press is apoplectic about it,” said Joshua Gans, sharing such dramatic headlines as “How AI Could Change Computing, Culture and the Course of History” (from The Economist) and “Why I Welcome Our Future AI Overlords” (from Politico). Gans is a professor of strategic management and Jeffrey S. Skoll Chair of Technical Innovation and Entrepreneurship at the Rotman School of Management, University of Toronto, and presented “From Point Solutions to System-Wide Integration: Unraveling AI’s Hidden Potential in Business” at CUES’ 2023 Directors Conference in Maui.

Reactions to AI range from enthusiasm to great fear, Gans noted; there’s so much concern and attention in general that his team has been researching it and the “problem” of AI adoption in business.


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