2021 World Credit Union Conference opens with emphasis on digital transformation

The virtual platform for the 2021 World Credit Union Conference. (World Council photo)

The World Council of Credit Unions welcomed hundreds of credit union professionals to day one of the 2021 World Credit Union Conference, opening the first all-virtual WCUC with a keynote speech and breakout sessions on the digital future credit unions must prepare for going forward.

World Council Board Chair Rafał Matusiak, who also serves as president of Poland’s National Association of Cooperative Savings and Credit Unions (NACSCU), welcomed attendees by thanking them for serving as financial first responders for their members during the COVID-19 pandemic.

“I hope the next week is full of new ideas, networking and sharing the spirit of credit unions,” said Matusiak. “Together we are stronger, more agile and more effective.”

Keynote speaker

Greg Verdino, a business futurist & digital transformation expert, delivered the 2021 World Credit Union Conference’s first keynote speech, focusing on what he calls the “never normal” atmosphere credit unions now face due to the pandemic.


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