5 questions for credit union leaders

Last month we co-hosted a webinar for credit union leaders covering what they should know about outsourcing a credit card program and what to consider when seeking a partner.

Here are five questions from the event that may help you decide what model is best for your credit union and members. 

1. When should a credit union review their existing credit card processor? 

It is best practice to do a thorough review your card program every 2–3 years, if not annually. Look at it from the credit union’s value perspective and from the member experience. Is performance hitting expected financial marks? If not, ask yourself these questions:


continue reading »