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Ingenuity drives improvement of members’ experience with card usage

MSUFCU earns an award for enhancing its card program

MSU Federal Credit Union (MSUFCU) is pleased to announce that its Card Services team has been recognized with the Excellence in Innovation Visa DPS Client Achievement Award as voted on by peers. This award recognizes Visa DPS clients who demonstrate innovative approaches to improving credit card program performance and cardholder satisfaction.

‘We are honored to have been recognized with this award,” said Sara Dolan, MSUFCU’s Chief Financial Officer.“Our team is dedicated to enhancing member experiences when they use MSUFCU Visa cards, and earning this award demonstrates that we are making strides to achieve this goal.”

In 2017, MSUFCU won the Visa DPS Client Achievement Award for Overall Portfolio Excellence, and a Global Service Quality Award for the Highest Authorization Approval Rate - Issuer, Card Present. Visa's performance programs celebrate the partnership between Visa and its clients, recognizing those who achieve high performance in key areas that drive business growth.

Michigan State University Federal Credit Union (MSUFCU)

Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For® by American Banker for the sixth year, a Top Workplace by the Detroit Free Press for 15 consecutive years, and a National Best and Brightest Companies to Work For® winner for seven consecutive years. MSUFCU has also been certified as a Great Place to Work® for 11 consecutive years and has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy Louise Herring Award. The Credit Union operates an award-winning, wholly owned credit union service organization, Reseda Group; along with digital financial platforms AlumniFi, Collegiate, and Pillur Business Banking; trade name Oakland University Credit Union; and its foundation, the MSUFCU Desk Drawer Foundation. MSUFCU is headquartered in East Lansing, Michigan; and has 36 branches; more than 370,000 members; $8.26 billion in assets; and 1,200-plus employees. For more information, visit msufcu.org.

Contact

Allison Horn
Vice President of Executive Communication and Legislative Affairs
517-333-2424, ext. 2401

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