AKUVO, a technology organization specializing in credit risk and delinquency management, announced today that the $8 billion Police and Fire Federal Credit Union (PFFCU), based in Philadelphia, has signed on to AKUVO Aperture.
PFFCU manages a large portfolio of consumer and real estate loans, and championed AKUVO’s ability to provide superior support as a primary reason for converting to Aperture. Aperture’s reporting and analytics tracking tools along with monthly collection goals and the ability to measure individual collector performance were key factors in PFFCU selecting Aperture as a partner.
“Aperture’s automated learning platform will assist our collectors with streamlining their collections performance while at the same time helping management ensure the productive handling of members’ accounts,” said Steve Theisen, PFFCU’s Vice President of Collections.
“We look forward to supporting PFFCU’s continued growth as a trusted financial services provider,” said Steve Castagna, AKUVO’s Chief Operating Officer of AKUVO.