A differentiated experience is the foundation of your fintech strategy

Here’s how credit unions can cost-effectively offer truly modern, differentiated member services.

Credit unions have long thrived by offering personalized services that build strong community bonds. Now the charter has evolved, extending those community bonds by offering the financial services and the kinds of experiences members want in the digital world.

What is Fintech and CX?

With thousands of options for consumers, fintech is short for “financial technology.”

From the financial or “fin” perspective, it includes every kind of financial transaction imaginable—from mortgage lending and retirement investing to car insurance and health savings accounts.


continue reading »