Are you playing offense or defense?

It is a simple question about your organization’s collective mindset.

Are you focused on protecting what you have, or on trying to seize new opportunities?

The changes going on in our marketplace are part of a long continuous process. Each chapter in the saga produces its own set of challenges. I contend that each challenge is either a problem or an opportunity. Which it is depends on how you approach the challenge.

“How will this change hurt us?”

That is a valid question. You need defenders on your team.

But how often do we ask this, instead?

“How can we take advantage of this change? How can it help us?”

You need to play offense as well. On your team, who is playing offense? Who is looking to take advantage of change?

Anthony Demangone

Anthony Demangone

Anthony Demangone is executive vice president and chief operating officer at the National Association of Federal Credit Unions (NAFCU). Demangone oversees day-to-day operations and manages the association’s education, membership, ... Web: Details