Navigating the challenges of authentic leadership
Have you ever heard that authenticity is everything? As credit union leaders, we are called to be principled, transparent, and tackle issues head-on with high levels of integrity. Yet there…
Syndicated
Nussle backs bill to bar Fed from issuing CBDC prior to House vote
America’s Credit Unions President/CEO Jim Nusslewrote in strong supportof the CBDC Anti-Surveillance State Act (H.R. 5403) in advance of House floor consideration of the bill this week. The bill prohibits…
How does inflation affect people?
Inflation is often referred to as the silent thief of your money because it gradually erodes the value of your real income, savings and investments over time. By gaining a…
The role of the NCUA Board: Past and present
It is a cliché, but true. The well-being of any organization depends on the quality of board leadership. Boards select the executive team and, depending on the organization’s bylaws, exercise…
Microsoft debuts new Copilot+ PCs using OpenAI’s GPT-4o while taking shots at Apple
Microsoft (MSFT) is going all in on AI for the PC. The company on Monday announced a new category of PCs called Copilot+ PCs, a new variety of computers equipped…
Capital Corner: Items moving through Congress
Congress and regulators are moving forward with a list of items on the “to-do” list as the calendar turned to May. It’s accepted wisdom that not much will be done…
Credit union vs. bank mortgage: Which is better?
A common piece of advice given tofirst-time homebuyersis to shop around before settling on a mortgage lender. One way to find the best rates and terms on your mortgage is…
Beware the latest tax scams
Though April 15—the deadline for submitting taxes to the U.S. government—has come and gone, as CUES partner TRC Interactive points out in their latest edition ofFirst Line of Defense, tax…
The personalization paradox: Can FIs delight customers without creeping them out?
Over a decade ago, Target made headlines for its use of personalization — for all the wrong reasons. It sent coupons for baby products to a teenager before her parents…
Nussle: Fraud solutions should not expand liability under EFTA
Legislative proposals to expand financial institution liability under the Electronic Fund Transfer Act (EFTA) aredeeply concerningto America’s Credit Unions and its members, President/CEO Jim Nussle wrote to the Senate Homeland…
Strengthening advocacy for your military & veteran members and their families
Publisher’s Note: CUInsight is hosting a free webinar Wednesday, May 29 titled, “Strengthening Advocacy for Your Military & Veteran Members and Their Families”. We hope you’ll join us! Register here.…
FDIC Chair Martin Gruenberg will resign following a scathing investigation that detailed a toxic workplace
Martin Gruenberg, head of the Federal Deposit Insurance Corporation, will step down following a scathing independent investigation detailing pervasive sexual harassment, discrimination and bullying at the agency charged with regulating…
Craft content that counts in your credit union marketing
In today’s day and age, content marketing is crucial to your institution’s success. According to74% of companies, content marketing brings in interested consumers. And those new folks are six times…
Retaining employees after a merger
Whilemergers and acquisitions (M&As)can represent a new opportunity for growth at a credit union, they typically create more fear than enthusiasm at the employee level. From the executive team to…
CEO Update: DCUC on the world stage
Earlier this month, several member credit unions gathered in Warsaw, Poland for DCUC’s Overseas Sub-Council Conference. The conference, co-sponsored by Service Federal Credit Union, was a huge success, even with…
This is my identity. There are many like it, but this one is mine.
Verifying the identity of your members in digital transactions can be challenging. Fraudsters are becoming increasingly sophisticated and persistent in their methods. What does it take to effectively safeguard your…
Lean into content marketing as a gateway to banking more SMBs
Before searching online, clicking on social media ads, or approaching their network for a referral, small business owners turn to their memories first when looking for banking providers. As bank…
Best practices for preventing “card trapping”
Card trapping is a malicious tactic to steal an ATM user’s card and in the end their money. Generally, this is done by using a device on or inside of…
This week: Congress in D.C., NCUA conducts board meeting
The House and Senate are in Washington D.C., this week, and America’s Credit Unions will be engaged with activities on Capitol Hill, as well as the NCUA’s May board meeting.…
Dow ends above 40,000 milestone, indexes notch up weekly gains
The Dow Jones industrial average closed above the 40,000 mark for the first time on Friday, with other major indexes also scoring weekly gains, as data supported expectations for interest…
A CEO problem – The domino effect of high turnover at the teller line
Often, the only time the C-Suite becomes involved in recruiting is during the search for a strategic leader. This makes sense, but it is also vital that the C-Suite fully…
CFPB, NCUA overreach threatens credit unions
Credit unions are operating in an increasingly burdensome regulatory environment. News this week related to the CFPB and NCUA has reinforced the mission of America’s Credit Unions: to advocate for…
On strategy: The importance of strategic planning for credit union boards
If the ladder is not leaning against the right wall, every step we take just gets us to the wrong place faster.– Stephen Covey What a great quote—and it’s so…
The five fundamentals of a credit union strategic plan
There’s a lot going on in today’s financial industry. Institutions want to implement AI as it rapidly develops. Profitability is a concern as many fees come under attack. Fraud is…