Every credit union knows that artificial intelligence has long been used to detect fraudulent credit card transactions and score credit risk. A relatively new use is in customer experience—or member…
Imagine if there was a CUSO that paired your Credit Union with cutting-edge fintech solutions -– to help you implement leading technology faster, easier, and more affordable. On second thought,…
Credit unions have become significant competitors with banks and their presence should be a part of any bank merger evaluation, Federal Reserve Governor Michelle Bowman said last week. “Credit unions…
“Social media influencers.” You’re already cringing just thinking about them. After all, they’re just Instagram fashion models, video game fanatics and soccer moms with too much time on their hands…
Ever heard of the common debate between leaders and managers? While the two roles require different skillsets, it’s important that as executives, we can utilize both as we lead those…
Throughout September, Leagues and credit unions representing nearly every state have traveled to Washington, D.C., to bring the credit union difference directly to policymakers. Just about every congressional office met…
NCUA released itsannual report to Congresson the performance of minority depository institution (MDI) credit unions and the agency’s work to support them. MDI credit unions experienced growth in membership, assets,…
NAFCU President and CEO Dan Bergerwrote to Federal Reserve Board Governor Michelle Bowmanregarding her Wednesday speech discussing competition in financial services. In the letter, Berger highlighted that “NAFCU wholeheartedly agrees…
You don’t have to be Jewish to joinLighthouse Credit Union, the first new credit union to be approved in Ontario in more than a decade. “We will not turn anyone…
In an age of fast-changing technology and consumer trends, it’s more important than ever to collect and keep track of member data to meet members’ needs and drive your credit…
With many states legalizing the sale and use of cannabis for medical or recreational purposes, cannabis is a lucrative and growing area of industry. With more states set to change…
Over the past few years, there’s been a notable migration from in-person to e-commerce shopping. Coupled with the shift to EMV chip cards, which has significantly reduced card present fraud…
One of the most common ways your borrowers can suffer significant loss of income is through a disability. While many disabilities cause only temporary loss of income, the average long-term…
President Biden this week jumped on the so-called “junk fee” bandwagon and called on federal regulators to eliminate them. And he singled out overdraft fees as particularly odious. “[W]hat we’re…
NCUAreminds federally insured credit unions impacted by Hurricanes Ian and Fiona of the availability of urgent need grants for eligible low-income institutions. The NCUA’s Office of Credit Union Resources and…
Wednesday,a complaint led by the U.S. Chamber of Commercewas filed against the CFPB and Director Rohit Chopra challengingthe bureau’s March 2022 updateto the Unfair, Deceptive, or Abusive Acts and Practices…
At Edge, we refer to our clients as “client-partners.” We refer to our employees as our “team.” These terms make a difference in how we see and treat each other…
Rock star drummerMark Schulmantakes an “ABC” approach to life: Attitude plus behavior determines consequences. “Your attitude will decide your ultimate success, says Schulman, a self-described “gratitude evangelist” who has performed…
Having a web presence isn’t what it used to be. The days of a landing page with a few photos, some elevator music, your contact information, and a customized dot…
Real-Time Payments(RTP – not to be confused with The Clearing House’s brand name RTP®) refers to payment rails (platforms or networks via which payments pass through) that share a few…
As aretirement plansponsor, to ensure your organization is compliant with the Employee Retirement Income Security Act (ERISA) regulations, it’s critical to understandeveryone’srole as it relates to fiduciary responsibility. Although a…
“I kept getting these text messages and phone calls early in the morning or late evening. When I finally did speak with them on the phone, all they wanted was…
Five Leagues representing 11 states were in Washington, D.C. last week to talk credit union priorities with policymakers. Visits included meetings with legislators and regulators, as well as briefings from…
New home sales roseat an accelerated rate of 28.8percent in Augustto 685,000annualized units. Sales in July were revised up21,000 units. Compared to last year, Augustsales were down 0.1percent. NAFCU Chief…