Syndicated

Every day, consumers are faced with a myriad of questions: What goods or services will I purchase or pay for today? Where will I go to buy them, or through…

Having done lots of marketing automation onboarding and coaching in the last year, I’ve decided it would be helpful to put some of CU 2.0’s processes out there. You might…

When it comes to the critical credit union priority of compliance, you have to do it right. With a compliance management system (CMS), you can stay on track and be…

Release 4.3 of Credit Union Financial Exchange (CUFX) is now available. CUFX is a free systems integration standard led by CUNA Technology Council and designed to help credit unions remove…

The House Tuesday passed a short-term spending bill to extend federal government funding through Dec. 20. As current funding is set to expire at midnight tomorrow, Senate leaders said the…

Emotions are part of the human condition. We deal with them in every interaction, every single day. From work to home to social events, our emotions shift depending on many…

What should come as no surprise for those conducting business online consumers want it all, especially security with minimal friction in their digital transactions, or they will take their business…

We had the opportunity to attend the 2019 Symitar® Educational Conference (SEC) & TechConnect on September 16-19th in San Diego, California. This was the first time the Foundation has been…

The American Customer Satisfaction Index (ASCI) is reporting that banks topped credit unions in customer satisfaction. This is the first time in the history of the index where banks scored…

In late 2017/early 2018, NAFCU began hearing from multiple credit unions that had received letters from a firm called Epicenter Law which alleged the credit union’s remote deposit capture (RDC)…

Avirtual army of sophisticated and interconnected cybercriminal organizations has spread across the globe with one goal in mind: to access the value of data. Ninety percent of the world’s data…

Interest in secondary capital is growing, and new strategies, larger loans, and NCUA decisions are changing the way credit unions deploy it. Since the 1990s, the federal government has allowed…

CUNA and the World Council of Credit Unions are combining efforts to bring together top business and credit union leaders from around the world. Credit union leaders representing over 60…

House leaders Monday introduced a stopgap spending bill that would extend current funding through Dec. 20. Funding for the government is set to expire at midnight Thursday; lawmakers in the…

Countless studies have proven the correlation between light, well-being and performance. The coming of winter reminds us about the importance of light in the workplace. While winter might mean we…

Plans by Google to get into the checking account business by initially partnering with one credit union and one bank has far less to do with getting further into the…

Ransomware attacks are in the news daily. This malicious software is becoming an increasing threat to financial services, as the number of managed service providers (MSPs) falling victim to ransomware…

Fifty years ago, a company such as Uber would have nurtured the formation of a new credit union as a driver “benefit.” Instead, the ride-share giant recently announced its ownproprietary…

In Part 2 of this series, we talked about establishing an information security policy, business continuity plan, and incident response plan. Here, we’re going to talk about the third and…

Credit unions are filled with old people. That’s not a weird dig or hip slang that us younger generations use to insult things. Them’s just the facts. The average credit…

There are more analysts and pundits talking about the Google plan to offer “smart checking accounts” in partnership with financial institutions than there are facts about the deal. “The amount…

CUNA will host a webinar Nov. 20 discussing patent enforcement of certain remote deposit capture (RDC) technology, particularly in the wake of the $200 million verdict awarded to USAA from…

The Financial Accounting Standards Board's (FASB) Accounting Standards Update (ASU) to delay the current expected credit loss (CECL) standard by an additional year has been published and is now official.…

Generally speaking, credit unions are viewed as being member friendly. We tend to be more fee-adverse than the banks. We don’t make business decisions based on quarterly earnings or our…