Syndicated

Social distancing and increased usage of digital channels has generated creative new uses for visual communication methods, such as video and infographics. But determining how and when to best leverage…

I’d saythat this year has gotten off to a bit of a rocky start, wouldn’t you?As turmoil and uncertainty persist as the “new normal,” you’re likely still finding yourself pulled…

The credit union point of differentiation is the credit union hug. The credit union hug is equal parts the seventh cooperative principle, “concern for community,” the credit union “people helping…

When data is connected and generating sights, the next step is to take action. Moving from insight to action can be one of the challenging aspects of leveraging enterprise data.…

With increased digitization in everyday life, financial institutions know that strong cybersecurity is critical. Rapidly evolving technology and subsequent security measures must align, but how can credit unions do more…

The National Credit Union Administration’s proposed changes that would allow credit unions to use derivatives for hedging is a welcome event. Credit unions are complex financial institutions that should be…

Congratulations, you have decided to take the data transformation leap. Okay, now what? Data transformation is the process of leveraging data-generated insights into actions that transform an enterprise. While the…

Public Service Credit Union($65.2M, Fort Wayne, IN) didn’t kick off 2020 intending to play Santa Claus at the end of the year, but Fort Wayne’s oldest member-owned financial cooperative discovered…

Credit Union Awareness LLC announcedtodaythat theAI-driven, consumer considerationcampaign,Open Your Eyes to a Credit Union®, is headed to Montana. The launch comes as thousands of credit unionadvocates and executives in the…

The NCUA Tuesday released 2020 audit opinions for its four funds, which all earned "clean" opinions. Of note, the National Credit Union Share Insurance Fund (NCUSIF) equity ratio stood at…

You know the importance of member service. After all, credit unions exist to serve members, not shareholders. And you know how complicated it has gotten to acquire, serve and retain…

Kevin Carroll is a firm believer in the “red rubber ball.” That’s his metaphor, stemming from a difficult childhood, for the power of play and the pursuit of his personal…

Urgency has a way of making things fall into place when financial institution executives might otherwise dither or go down a bypath. While COVID-19’s challenges were often met through stepped-up…

For financial institutions looking to expand their addressable market, there’s a whole lot more to potential customers than the traditional credit report…well…reports. And, with so much more data available these…

Part I of my exploration of cryptocurrency’s potential impact on debit and other forms of payments ended with a discussion of stablecoins, a cryptocurrency tied to a stable asset. In…

Acting Director of the Consumer Financial Protection Bureau (CFPB), Dave Uejio, has recently sent letters to the different divisions of the bureau to outline his vision for the agency’s focus…

According to Harvard Business Review, over 70 percent of acquisitions fail. Don’t let these statistics scare you. By taking important steps throughout the acquisition process, you can avoid common pitfalls…

How international standard setting bodies react to the institutional stress placed on credit unions uponthe withdrawal of COVID-19 relief measures will set the tone for the regulatory issues affectingcooperative finance…

As the NCUA considers a proposed rule to remove the 45-day limit in its requirements for an overdraft policy in the agency's lending rule, NAFCU's Elizabeth LaBerge offered the association's…

The spring buds of open banking first emerged half a dozen years ago when Europe adopted a new directive for the financial sector that included making payments safer and more…

Identity theft happens when thieves fraudulently use your personal information for their own gain. These thieves may open up new lines of credit, withdraw money from your current accounts or…

Identity theft and fraud are now common occurrences in our lives. In fact, research estimates that 1 in 10 Americans will be a victim of identity theft every year,1 an…

There are people who come into your life who are full of light. They emanate grace, joy, positivity and good. People who exude empathy, compassion and have the ability to…

Ask a credit union’s leadership or staff what truly sets them apart from a bank and they’ll almost always drop the“s” word:service.Go a step farther by asking them how their…