We’ve been living through the digital transformation for years, but the COVID-19-related disruptions of 2020 really kicked it into overdrive. Millions of Americans had to adjust to working from home,…
CUNA announcedformer Governor Chris Christie and former Mayor Rahm Emanuel will join this year’s CUNA Governmental Affairs Conference (GAC), March 2-4, for a lively point/counterpoint discussion tackling some of the…
As Congress pursues additional coronavirus relief measures, the House Financial Services Committee tomorrow is set to markup its portion of the next coronavirus relief bill with provisions to support workers,…
CUES was fortunate to get to talk with Fabiana Luis-DeGuire and Diana Cervantes about some key aspects of diversity, equity and inclusion: hiring, community partnerships and promoting an inclusive culture.…
In the early days of Serve Credit Union, much of the business was run out of a shoe box. So when the $87 million asset credit union in Des Moines,…
As credit unions explore the future of payments and real-time accessibility for their members, the question has arisen: should cryptocurrency be considered a serious part of the conversation? The industry…
A new branch presents an opportunity to grow your credit union or community bank, but this doesn't happen by default. It's critical to build a business and marketing case that…
Financial anxiety can make you feel alone and vulnerable, and since the onset of COVID-19, those feelings have increased for many Americans. When life is uncertain and you’re feeling isolated,…
Fraud related to credit application, loan application, and any kind of on-boarding platform to access financial services or assets is on the rise since the world has been besieged by…
Pizza. Wings. Chips & Guac. Tom Brady. Those are the words that typically come to mind when you think of the Super Bowl. And the commercials. You can’t forget about…
CUNA launched its latest compliance resource, a monthly email update. “Each month this new resource will highlight topics that you as a credit union leader need to know about compliance.…
The Virginia House and Senate have passed legislation to establish a consumer data protection law in the state, though, unlike the California Consumer Privacy Act (CCPA), the Virginia bill includes…
As we embark on a new year, credit union executives are challenged to be innovative while also managing risk amid uncertain economic conditions. The disruption of the coronavirus (COVID-19) pandemic…
Collaboration is an exceptional cooperative advantage. What one credit union cannot do alone, several working together can accomplish. For example, a planned cooperative community park adjacent to the new head…
How much does it cost your credit union to add a new member? That’s a question that could generate much debate. Ask three different experts, and you’ll get three different…
Attracting and retaining millennial members is a challenge that credit unions have been trying to tackle for the last decade. This challenge only becomes more complex as Gen Z begins…
At its January meeting, the National Credit Union Administration Board approved a proposed rule with a 30-day comment period that would allow credit union service organizations the authority to work…
I learned so much about the month of February this past week. First, it can (and did) snow in February. Second, when it snows, it’s a lot less playing in…
Credit unions have continued to lend during the pandemic because their mission is helping people, CUNA President/CEO Jim Nussle told CNBC recently. Nussle, along with CUNA Senior Economist Jordan van…
The House Small Business Committee Thursday held a hearing to discuss the state of the small business economy amid the coronavirus pandemic. Ahead of the hearing, NAFCU shared how credit…
With 61% of new credit union member growth coming from multicultural consumers, building a diverse and inclusive culture is an imperative to meeting the changing needs of members. Diverse teams…
Conversations about racial justice have taken place at many credit unions in recent days. At USC Credit Union in Los Angeles, Calif., those conversations led to initiatives for better serving…
As your institution navigates the changing world of IT, you need a strategy to ensure effective IT management and a secure, compliant environment. A holistic strategy to strengthen your cybersecurity…
When the state-mandated shutdowns started last March, Skyler Fort, a painting contractor in northern Michigan, turned to his local credit union, 4Front Credit Union, for a PPP loan. Many Americans…