Syndicated

We're discussing how the pandemic has affected the demand for small-dollar lending. Learn best practices for 2021, like how to develop a plan that protects your credit union while preventing…

The Consumer Financial Protection Bureau (CFPB) is accepting applications for membership in all four of its advisory committees, including the Credit Union Advisory Council (CUAC) through Feb. 24. All current…

The NCUA Board next week is set to issue a final rule on joint ownership share accounts, providing parity with changes made for banks by the FDIC in 2019. NAFCU…

During a recent webinar, How to Utilize Data to Build Strong Member Relationships, my co-presenter Anne Legg of Thrive Strategic Services said something that struck me. She spoke of bringing…

Let me start with a story. Before my wife and I had our first child last May, we reconnected with some old friends. They had recently had twins after a…

It’s Super Bowl Sunday as I write this, and it’s snowing at my home in New Hampshire. My husband has made a big batch of his famous mac and cheese,…

Prior to the pandemic, the future of banking seemed clear. Digital would eventually lead the way, but for traditional banking many customers continued to prefer the branch experience. Whatever changes…

Before we dive into this topic, I want to preface by saying, I know, no one wants to go back and think about 2020 (what a nightmare!), but if we’re…

While we create strategic plans and identify opportunities to pursue down the road, the coronavirus pandemic forced us to adapt and make changes a lot more quickly than we typically…

NCUA Chairman Todd Harper said he looks forward to working with all stakeholders as NCUA responds to the economic fallout created by the pandemic, position for future challenges and strengthen…

CFPB Acting Director Dave Uejio yesterday shared his vision for the bureau's Division of Consumer Education and External Affairs (CEEA) as it works to implement his policy priorities. Uejio has…

Build a cohesive team that understands its purpose and mission by demonstrating those actions yourself. “If you want people to treat each other respectfully, you should treat people with respect.…

Transaction account data often can pinpoint defections of consumer deposits into someone’s mutual fund or another institution’s CD, but it’s harder to know when one of your checking customers decides…

If you’ve ever done any group training or teambuilding exercises, you’ve likely been exposed to the benefits that come with working with a diverse team. The presentation varies, but you’re…

When the citizens of San Mateo County started experiencing economic distress caused by the COVID-19 pandemic, their local community credit union sprang into action, creating the SMCU Community Fund on…

You may feel that your money is safe and that you’d never fall victim to a financial scheme — and neither would your loved ones. However, there are bad actors…

Let’s be clear: It’s not the goals that will kill your credit union. It’s how you think about those goals that could kill your credit union. Which of the following…

CUNA President/CEO Jim Nussle discussed CUNA housing priorities and other issues on a call with Federal Housing Finance Administration (FHFA) Director Mark Calabria. Calabria’s term as FHFA director runs into…

In response to theNCUA's proposed ruleto modernize the definition of a "service facility" for multiple common bond (MCB) federal credit unions (FCUs), NAFCU Senior Regulatory Counsel Elizabeth LaBerge shared the…

As a parent, I often struggle to balance working full-time with raising three young children. My days often feel like a whirlwind of clients and workshops, and then I have…

When it comes to personal finances, all credit union members are concerned about weaving a financial safety net for themselves and their families. In fact, according to recent research from…

The new Biden Administration means change at all Executive Branch agencies. In this edition of Capital Corner, I’ll take a look at the National Credit Union Administration, where Democrat Todd…

Think about how you use your own mobile device. When do you first look at it during the day? What messages do you check first? Which messages are you most…

On Jan. 1, I stepped up into the newly created role of executive vice president at my organization, $158 million Campco Credit Union, Gillette, Wyoming, which is now celebrating its…