In recognition of his unwavering belief and work in “seeking economic justice for all consumers”, the National Credit Union Foundation (the Foundation) is pleased to announce Maurice R. Smith, CEO…
NAFCU met with FCC Commissioner Michael O'Rielly Tuesday to discuss ongoing efforts to eliminate illegal robocalls and to implement the new caller identification framework known as SHAKEN/STIR. NAFCU hasactively worked…
One of the biggest challenges professionals face when promoted to a leadership role is determining where to focus their time and energy. In a contributor role, we are rewarded for…
Credit unions and other card issuers might see significant growth in their card businesses over the next four years, according to new consumer spending projections from The Nilson Report. And…
Google will soon offer checking accounts to consumers, becoming the latest Silicon Valley heavyweight to push into finance. The project, code-named Cache, is expected to launch next year with accounts…
You’re not old, just maturing like a fine wine. We all do it, no matter our age. “Because it’s always been done that way.” How much sense does that make?…
A flare-up that began on Twitter concerning allegations that the algorithm behind the Apple Card’s credit evaluation process is discriminatory against women has done more than flag a potential issue…
Artificial Intelligence (AI) continues to infiltrate the financial world. I recently attended the 2019 BankAI conference, hosted by American Banker, which explored how AI is being deployed in banking today…
When Leigh Anne Bentley joined the marketing team atLeaders Credit Union($435.7, Jackson, TN) three years ago, she joined a department that was quickly strengthening its agency credentials. Before joining Leaders,…
CUNA marked Veterans Day this week with a communication sent to all 535 congressional offices highlighting the credit union commitment to serving military veterans and their families. “For the men…
NAFCU is seeking comment from member credit unions on the NCUA's proposed changes to its field of membership (FOM) rule. The changes aim to make it consistent with the U.S.…
New research from the Federal Reserve’s own economists reveal that estimates of the neutral real rate of interest are well below those of policy makers. The low estimates haveimportant implications…
All consumers have an opinion about the role a financial institutionshould have in their day to day lives. According to Kasasa’s latest consumer study1, younger adults appear to care less…
CUES members have been enthusiastically participating in our scavenger hunt. They are learning about various aspects of their membership, marking off “found” items on a checklistand saying engaging things like:…
According to consumer behavior studies, the average consumer needs to see an ad at least three times to remember the product or brand. When a consumer first reads your message,…
It can be hard to bring in new members to credit unions. And the reality is, that difficulty can be measured in dollars. Member acquisition costs can add up quickly.…
The major turning point when digital banking transactions outstripped branch-based transactions has already passed. A much bigger milestone will be the point at which more consumers use digital-only providers as…
CUNA strongly supports the Federal Reserve board’s decision to develop interbank settlement of faster payments, it wrote Thursday. The Fed proposed potential actions to create an interbank 24x7x365 real-time gross…
How can credit unions tap into today's consumer-driven "Know Me" economy? How can a credit union utilize crypto technologies and artificial intelligence? Digital Disruption Strategist Linda Bernardi will answer these…
The financial services industry is rapidly evolving. How many times have you heard that? A thousand, right? Maybe more. So much that industry change is no longer a surprise to…
When Marc Schaefer steps down as CEO of Truliant Federal Credit Union at the end of 2019, he doesn’t want the focus to be on what he did as an…
A federal jury found Richard Leon Wilbern guilty Friday for the 2003 murder of a credit union member during a branch robbery in Rochester, N.Y. DNA evidence taken from therobbery…
At Money 20/20 USA in 2019, thousands of financial professionals gathered to discuss the future of money. CO-OP was onsite to help represent the credit union industry and measure our…
As the NCUA changes the rules around field of membership, more charter options are available for new and existing credit unions. For years, the dual charter system has featured more…