Syndicated

Responding to the ongoing attacks from bankers and their allies, including a newly released paper that calls for the repeal of the credit union tax exemption, NAFCU Vice President of…

The co-located 2019 CUNA Technology Council and Operations & Member Experience Council Conferences in Chicago featured many highlights, including a preconference Security Summit and high-level sessions for technology and operations…

Credit unions should be preparing for a sharp slowdown in growth next year and a higher likelihood of recession by the end of 2021, according to a CUNA forecast released…

Helping underserved communities around the globe has been the focus of the Visa Foundation since it launched two years ago. In North America, we are applying the principles of the…

What have you done this year? Was it different from what you did last year? Was it more of the same? Most importantly, did it help you achieve the results…

We’re excited to share the first-ever Impact Report for the National Credit Union Foundation’s Credit Union Development Education (DE) Program. The DE Program is the signature program of the Foundation…

Generally speaking, fintechs are friends, not threats. Most fintechs just want to make people’s financial lives a little easier. Fortunately, they often hit the market with help from community financial…

I recently received the following comment from Doug Fecher, CEO of Wright-Patt Credit Union reflecting on celebrating another year of experiences. Or as he opens his remarks: “knowing that we…

A successful enterprise risk management (ERM) program requires the board, senior leadership team, and committees to work together to identify and mitigate an organization’s risks by ensuring processes are in…

CUNA recommended additional amendments to the Consumer Financial Protection Bureau’s (CFPB) Home Mortgage Disclosure Act (HMDA) transaction coverage thresholds that would further relieve unnecessary burdens for credit unions. CUNA filed…

The CFPB on Friday announced that it is assembling a taskforce to examine ways to harmonize and modernize federal consumer financial laws. The taskforce – reporting to CFPB Director Kathy…

Life in the realm of financial services is really challenging. Incredible, scary and daunting changes appear one after another, and leaders wonder how to handle them. The world is changing…

CFPB political staffers have overruled recommendations by career attorneys, resulting in the agency signing settlements with companies that include no repayments to consumers, House Financial Services Chairwoman Maxine Waters (D-Calif)…

As technology becomes more and more a part of personal and work life, it’s important to take precautions to protect stored data. If your employees use a smartphone or other…

In Part 1 of this series, we outlined what exactly constitutes a data breach, and the first of three important ways to protect your credit union. For a thorough and…

“People helping people.” It’s a credit union philosophy that defines our industry and promotes our responsibility of community engagement. It’s also a philosophy that should be applied internally to champion…

Callahan & Associates is a 100% employee-owned company. And as an employee of Callahan, it feels good to say that. The company has operated under an employee stock ownership plan…

The 2019-2020 CUNA Technology Council Executive Committee was officially announced at the 24th Annual CUNA Technology Council Conference Sept.11-14 in Chicago. For more information on becoming a member of CUNA…

NAFCU's most recentEconomic & CU Monitorreportrevealed that credit unions are more concerned about cyber risks in recent years and the issue receives heightened focus in October, which is recognized as…

Application loyalty is the new brand loyalty as consumers demand a flawless digital customer experience according to from a new study examining consumers’ reliance on applications and digital services. San…

Hello readers! My name is Anthony Kirt Cooper, and I am proud to be a new Compliance Consultant on the PolicyWorks team. I began this next step in my career…

If your financial institution works with a third-party vendor for your collections efforts, you know how important it is to ensure your partners perform at an optimal level. To properly…

Most credit unions use content for inbound marketing in some capacity. But from what we’ve seen, most credit unions don’t follow many (if any) best practices. So, we’ve put together…

To succeed in the future, financial institutions must embrace a culture of innovation that reinforces the process of digital transformation. To accomplish this, a bank or credit union must have…