Syndicated

When I arrived in the United States in 1991 to study economics at the University of Wisconsin-Eau Claire on a Fulbright Scholarship, the first question people inevitably asked me was,…

The payments landscape looks far different than it did even five years ago, and it will likely undergo even more rapid changes in the next five. The announcement by Facebook…

Putting credit union advocacy on the offense led to a successful 2018, CUNA President/CEO Jim Nussle said at America’s Credit Union Conference (ACUC) Tuesday, so how do credit unions stay…

NAFCU yesterday announced its 2019-2020 Board of Directors, on the opening day of its 52nd Annual Conference and Solutions Expoin New Orleans. "This is an exciting time for NAFCU and…

A seismic shift has occurred since life insurance became viable over two centuries ago. Not so much in its core purpose, protecting an individual’s assets and loved ones, but in…

Having a great product is no longer enough. Today’s consumers want to have an emotional connection with the companies they patronize, says Jeff James, vice president/general manager of Disney Institute.…

Facebook Inc. made a renewed push into payments this week, announcing plans for a cryptocurrency called Libra. It will be governed by the Libra Association, a group of companies that…

Jennifer Platt has seen her own role evolve as she’s helped lead the evolution of leading-edge products and services at Suncoast Credit Union ($9.9B, Tampa, FL) in the past several…

Nobody likes a setback. Nobody likes having to rebuild something that was already built. Even if that rebuild is just a workflow, or even if it just means pressing a…

Last year the Marriott Rewards and Starwood Preferred Guest (SPG) loyalty and rewards programs merged. Early this year they announced the name of the new program as Marriott Bonvoy. Sound…

As really hardcore readers of this blog know, my wife has suggested that I am a beater of dead horses. While I respectfully disagree some issues really do get under…

Dave, the mobile personal finance app that helps people avoid overdraft fees, is getting into the banking market, announcing the launch of Dave Banking. It's the latest challenger bank to…

CUNA announced Tuesday that the Awareness initiative’s Open Your Eyes to a Credit Union® campaign will launch in three new states within the next month. Currently running in Minnesota, North…

Asthe debate on overdraft protection continues, NAFCU's Carrie Hunt says credit unions can serve as the solution to the perceived flaws of this vital resource in an op-ed for CU…

Whether you believe in climate change or not, natural disasters seem to be getting worse in recent years. Fires along the West Coast and flooding and tornadoes from the Midwest…

The trade group representing the nation’s community banks is arming its members to battle credit unions on the local level. The Independent Community Bankers of America has identified the instances…

The user provisioning process is an integral part of your credit union’s security. It can often be considered an IT problem, but it is an area that affects the security…

Discover just announced that it is eliminating all fees on its checking and savings accounts, as well as its CDs and money market accounts. Discover's customers will no longer pay…

On a recent trip to New York, I stopped by a bank on Fifth Avenue, where I was greeted by a friendly employee named Pepper. We exchanged a few pleasantries…

There’s a common thread running through financial institution marketing from the biggest to the smallest. Sports. The biggest institutions have their names all over baseball, soccer, golf, football, and many…

Aaron Wadley-Child is a business loans operation specialist at Nusenda Credit Union($2.4B, Albuquerque, NM) whose career at the cooperative began with a high school class for college credit. Wadley-Child, in…

Both the House and Senate are in session this week and will be conducting several hearings of note to credit unions. On Wednesday the House Ways and Means subcommittee on…

Total retail sales increased 0.5 percent in May, and April's sales growth was revised upward from -0.2 percent to +0.3 percent. NAFCU's Curt Long noted that strong gains in consumer…

After I graduated from college in 1983, I moved forward with my plans to pursue a career in banking without any specific ideas of which aspect of the business was…