Syndicated

I've written before about the importance of giving constructive feedback to your employees, but how can you ensure they're being honest in their feedback to you? You are their boss…

TheVisa Everywhere Initiative: Women’s Global Edition*celebrates women from around the world whose businesses are transforming commerce and supporting economic and social change in local communities. This includes women like Isabelle…

Sometimes a federal credit union (FCU) considers a name change. One common reason for this might be that over time, changes in the FCU’s field of membership could mean the…

They have been called many things, from entitled to humble, hardworking to lazy, overly reliant on their parents while at the same time independent. Tom Brokaw even famously tagged them…

Forty-seven credit union leaders were designated as Credit Union Development Educators (CUDEs) after completing the National Credit Union Foundation’s (the Foundation) Credit Union Development Education (DE) Training. The May DE…

NAFCU-member credit unions have until next Thursday to submit responses to this month's Economic & CU Monitor survey, which is focused on CFPB priorities. Through the survey, NAFCU seeks to…

Some see field of membership as an antiquated notion, no longer reasonable in the modern financial services marketplace. Others embrace it as a defining characteristic of what makes credit unions…

Washington says a major change in the mortgage-backed securities market could make home loans more affordable nationwide. Not everyone on Wall Street is so sure. The revamp, the most significant…

Social media channels provide financial institutions with a unique opportunity to engage in helpful two-way communication with customers, prospects, employees and critics. However, communicating with customers through social media carries…

When I encounter resistance during a strategic planning session with a credit union, I know it’s time to pause, regroup, and gain perspective. Resistance rarely happens because the board and…

Lenders, it’s important to understand flood risk exposure, regulatory compliance, and insurance, so that your institution can be proactive in planning for changes ahead in the industry. Historically, flood coverage…

When SAFE Federal Credit Union($1.1B, Sumter, SC) was looking for a new hire to lead the transformation of its operations through critical systems conversions and beyond, it found a “purple…

After successfully passing their exams at CUNA Regulatory Compliance Certification Schools, 87 credit union professionals have earned their Credit Union Compliance Expert(CUCE) designations. “If you need a great overview of…

Passing into law The SAFE Banking Act (H.R. 1595), which would institute a safe harbor for financial institutions serving legal marijuana businesses, would increase insured deposits at credit unions by…

With a high number of privacy rules and guidelines currently being enforced, how can a credit union use contract management software to mitigate risk and protect members’ personally identifiable information?…

It may be one of the worst kept secrets in the credit union industry. Unconfirmed rumors have been circulating since last year about a proposed merger of the Georgia Credit…

You’ve probably read it somewhere. Someone has probably told you. Chances are, you know that your credit union needs a business continuity plan, but you don’t remember exactly where you…

Whether they swipe or insert, Americans have a proven tendency to reach for their credit cards over all other payment options. And it’s not just tactile appeal--credit cards exceed debit…

Swiping a card these days seems like a thing of the past as more EMV chip cards enter the wallets of U.S. cardholders. There were 509 million Visa chip cards…

As hurricane season approaches, we’re reminded of a fact we enjoy not thinking about: that we’re seeing increased frequency in extreme weather events. When is the last time you asked…

We’ve all experienced what it’s like to use a website with awful navigation: it’s about as appealing as playing leapfrog with unicorns. Moreover, if you offer lots of products and…

CUNA issued an action alert Tuesday designed to solicit credit union comments on the Federal Communications Commission’s (FCC) upcoming vote on a declaratory ruling on default call blocking. CUNA’s Grassroots…

The NCUA Tuesday issued a Regulatory Alert to help credit unions prepare for the July 1 implementation deadline of an interagency rule that requires mortgage lenders to accept both private…

As a credit union board member, you may have run into a member on the street and he wants to bend your ear about something like the following: “Is my…