The latest from Albert Howard

Apr 11, 2024 - by Albert Howard, MiniBranch

5 essential reasons credit unions need an emergency communication lifeline!

In the fast-paced digital age, credit unions face a unique set of challenges, particularly in maintaining uninterrupted communication with their members. Traditional methods, especially reliance on phone systems, have proven ...

Oct 17, 2023 - by Albert Howard, MiniBranch

The 4 steps to transform member engagement

In today’s rapidly evolving financial landscape, credit unions have an extraordinary opportunity to redefine how they connect with their members. By embracing digital branching and omni-channel communications, they can ...

Apr 12, 2023 - by Albert Howard, MiniBranch

7 digital strategies for smaller credit unions

As larger financial institutions adopt various technologies to provide for their members, many smaller credit unions have been feeling left out. With all the complexities of going through ambiguous contracts, ...

Oct 13, 2022 - by Albert Howard, MiniBranch

How to claim your digital real estate

We have heard the slogan our entire life: the key to any successful business is location, location, location. In today’s digital age and experience economy, real estate is not ...

Sep 13, 2022 - by Albert Howard, MiniBranch

Does experience matter?

An interesting trend is growing in the world. What is this growing trend called, you may ask? It is called “The Experience Economy.” Twenty years ago, B Joseph Pine and ...