The latest from Charles Shanley

Apr 9, 2018 - by Charles Shanley, Shanley Search Partners

5 rules for creating an irresistible culture

I’m a firm believer in the mantra: If you take care of your employees, they will take care of your account holders, who will in turn take care of ...

May 30, 2017 - by Charles Shanley, Shanley Search Partners

Does your credit union really have a member-centric culture?

Financial Institutions of all sizes and types – and really, businesses of any kind – use an array of quantifiable measures to evaluate performance. It’s typically an alphabet soup of sorts – ...

Apr 3, 2017 - by Charles Shanley, Shanley Search Partners

Top 5 plays for building an all-star executive team – Part 2

We recently provided the first two of five steps in building an all-star executive team. Those focused on 1) defining your culture, and 2) hiring complementary talent. Today we re-publish ...

Mar 29, 2017 - by Charles Shanley, Shanley Search Partners

Top 5 plays for building an all-star executive team – Part 1

Creating and maintaining an effective management team – with the expertise and leadership skills required to successfully guide your credit union toward its performance and member service goals – can be a ...

Oct 19, 2016 - by Charles Shanley, Shanley Search Partners

Four tips for acquiring authentic leadership characteristics

Just as the financial services industry was recovering from the reputational damage caused during the Great Recession, reports continue to surface about the millions of phony deposit, credit and debit ...

Jun 15, 2016 - by Charles Shanley, Shanley Search Partners

Credit unions must look beyond the traditional recruitment playbook

It’s pretty safe to say that a successful credit union wouldn’t neglect writing a strategic plan or preparing a budget until the institution’s business model was disrupted. ...

Feb 3, 2016 - by Charles Shanley, Shanley Search Partners

Act now to avoid a future talent crisis at your credit union

Prior to the country’s economic downturn, many credit unions maintained formal staff development and leadership training programs that enabled management to recognize potential among existing staff members and develop ...

Aug 11, 2015 - by Charles Shanley, Shanley Search Partners

Help Wanted: A Digital Strategist is not your typical credit union hire

Online resources continue to play a crucial role in consumer shopping preferences. As a result, more and more individuals are accessing financial services through digital channels. According to the Filene ...