The latest from Greg Crandell

- by Greg Crandell, Query Consulting Group

Is digital transformation a victim of COVID-19?

The COVID-19 pandemic and increasing digital transformation efforts further threaten organizations’ systems, applications and data security.  What more can you do to protect yourselves? Digital transformation initiatives and projects are ...

- by Greg Crandell, Query Consulting Group

You’re not the New York Yankees!

At a recent conference, focused on digital transformation and customer engagement, I was impressed by both the roster of speakers and the discussions among the participants, including their reactions to ...