The latest from Hayley Harrison

- by Hayley Harrison, CU NextGen

Drive growth with business process outsourcing

Financial services is in a mission-critical stage: either your credit union grows, streamlines and evolves to meet members’ needs or you get left behind. It takes a greater investment in ...

- by Hayley Harrison, CU NextGen

MRM your way to becoming PFI

The financial services industry is becoming increasingly fragmented, making the “preferred financial institution” title incredibly difficult to attain. Half of all Americans have deposit accounts at more than one financial ...

- by Hayley Harrison, CU NextGen

Enhancing member relationships through technology

In the ever-changing landscape of credit unions, nurturing member trust is fundamental to long-term success. Technology has transformed how credit unions function, allowing staff to enrich their member relationships. By ...

- by Hayley Harrison, CU NextGen

Build online account opening your way

In today’s dynamic landscape of financial services, institutions face the ongoing challenge of adapting to meet the evolving needs of their customers or members. The process of account opening ...

- by Hayley Harrison, CU NextGen

Build loan approvals your way

For credit unions, lending is both a vital business line and a way to connect with members, to help them reach goals and overcome life’s challenges. From financing a ...

- by Hayley Harrison, CU NextGen

Build teams your way

Everyone in the credit union industry knows it’s all about people helping people. People are at the center of everything you do, from your employees and volunteers to your ...

- by Hayley Harrison, CU NextGen

Build relationships your way

As a service provider, we here at CU NextGen are sometimes baffled – even dumbfounded – when our credit union clients tell us what they expect when they work with vendors – not ...