The latest from Jay Speidell

- by Jay Speidell, Momentum

Does your branch support millennials?

Millennials use branches 50% more than Baby Boomers. Do your branches support them?  One of the biggest questions in retail banking is “What will happen to branches as demographics shift ...

- by Jay Speidell, Momentum

Inspire your branch staff to embrace change

The physical environment is often the main focus in a branch transformation project, but it’s important not to overlook the work that needs to be done to help your ...