The latest from John Pettit

- by Zogo

Why every credit union needs a brand ambassador

Four years ago, a local financial institution came to my school to give a one-hour financial literacy workshop. The banker walked in and started droning on: “I’m from the ...

- by Keith Dunlap, CU Management

You can get grandiose results with garden-variety data

The hype around artificial intelligence and other neural technologies has spun up some pretty fantastic tall tales, a few scary enough to make a person want to drop completely off ...

- by Marilyn Melia, CU Magazine

Ditch doubt, dig in, and see what you can do

If Amy Nelson, president/CEO of $103 million asset Point West Credit Union, Portland, Ore., could offer her younger self some advice, it would be this: “Don’t waste time ...

- by Chris Allen, Ph.D., CUES Blog

Courageous Conversations: The challenges for women

We need courage in many different kinds of conversations. Typical examples include handling conflict, confronting a co-worker, expressing an unpopular idea on a team, asking for a favor, saying no ...

- by Maurice Smith, CreditUnions.com

Work from home presents risk for some staff

For years, some members of our staff have lobbied for the flexibility to work from home. I have resisted because I believe a key success factor for our credit union ...