The latest from John Pettit

- by The CU Lab

Adapting your payments to today’s consumer behavior

In this episode, we’re talking about how to align your payments strategies with shifting consumer behavior. This process is more complex now than ever before, as credit unions face ...

- by David Ver Eecke, Delivering Possibilities

Holiday fraud — Expect the unexpected in 2020

2020 is the year of the unexpected — and this holiday shopping season will be no different. The pandemic has changed our world in so many ways, especially when it comes ...

- by Anthony Hernandez, DCUC

Contingency planning

Financial Readiness is something we all champion when promoting our credit union values to each of our members. Everything from building a “rainy day” fund and saving 3–6 months ...

- by The CU Lab

7 tips for educating members on insurance coverages

Recent trends indicate that consumers don’t stick to just one approach when searching for and purchasing auto and home insurance. While personal interaction is still important, experts recommend a ...