Credit reporting, forbearance, and skips
Amid the ongoing national emergency, NAFCU has blogged about skip payments for open-end and closed-end credit and forbearance agreements. If a credit union provides this type of relief to its ...
The latest from John Pettit
Are you making these credit union marketing mistakes?
We see many Financial Institution marketing plans that are failing to account for important recent shifts in consumer behavior. Don’t make these four marketing mistakes at your financial ...
Curbside employee experience: The new EX factor
You’ll have to bear with me. I’m on the way home from my weekly trek to the supermarket. I’ve got to stay focused, Mad Max…er…Matt ...
5 tips to effectively handle frustrations
In difficult situations, leaders are looked to to set the example of how to respond, to set the tone of approach. This may seem like a big ask, especially in ...
Getting started with college savings
You understand the power of making smart investments. It can give you freedom and flexibility to do what you want. For many, a college education is one of the smartest ...
Fed sets April 6 webinars on stimulus payments, cash ordering
The Federal Reserve announced it will conduct a webinar April 6 on the distribution of federal stimulus payments to individual taxpayers and small businesses, and important information regarding the distribution ...
Berger to Calabria: Protect CUs, mortgage industry from forbearance distress
As Congress and the Federal Housing Finance Agency (FHFA) work to ensure the safety and well-being of consumers through mortgage forbearance options during the coronavirus pandemic, NAFCU President and CEO ...
The impact of talent development on organizational climate
“One of the challenges with talent development is that it can be really hard to measure on an organizational impact scale,” said Jennifer Stangl at the most recent CUES Symposium ...