The latest from John Pettit

- by Matt Richardson, CBS MoneyWatch

3 CD moves to make with inflation increasing

News last week that inflation rose the month prior (after increasing in the month before that) wasn’t welcome for millions of Americans, but particularly for borrowers. Not only has ...

- by MeridianLink

Next-gen mortgage experiences: Strategies for growth in 2024

According to MeridianLink’s 2024 consumer survey, 30% of respondents indicated a willingness to switch financial institutions (FIs) upon experiencing unsatisfactory customer service; that same survey also found that 36% ...

- by Jim Nussle, The Nussle Report

Emphasizing the credit union impact of policy changes

It was a busy week engaging with policymakers in Washington, D.C., as our advocacy team met with members of the Federal Reserve Board—including Chair Jerome Powell—and the ...

- by Jack Imes, CU Management

From tornados to rainbows: A 2024 forecast

The financial services industry faced intense challenges in 2023, such as high interest rates,  staffing shortages and liquidity, to name a few. To remain competitive, financial institutions were forced to ...

- by Seth Blank, The Financial Brand

New email rules 2024: Marketers, authenticate or get trashed

While new requirements often elicit groans from busy bank marketers, the latest around email authentication from Google and Yahoo are crucial measures — not unnecessary burdens. As tempting as it may ...

- by Nick Coleman, Credit Unions for Kids and Children's Miracle Network Hospitals

Credit unions accept Founders Award from CMN Hospitals

On Wednesday, April 10th, the Credit Unions for Kids National Advisory Board accepted the Founders Award on behalf of the credit union industry. The Founder’s Award is a highly ...