Karen Postma is Senior Vice President of Risk Solutions at PSCU/Co-op Solutions, where she helps clients implement comprehensive fraud mitigation strategies that encompass authentication, transactional fraud and account takeover, just to name a few. Her background of over 20 years of Fiserv processing experience, with direct leadership of fraud prevention, fraud detection, chargeback and risk management expertise, has allowed her to understand both detailed and strategic practices that allow credit unions to balance their fraud and member experience. She also has extensive client management and engagement experience within the credit union industry.