Don’t let Microsoft co-opt your presentation
At a restaurant, do you ask for a cola or a Coke? After showering, do you reach for a cotton swab or a Q-tip*? When you tell someone to look ...
The latest from Lorraine Ranalli
3 listening styles that make you a respected leader
When done well, the ability to listen and ask questions is powerful. The former precipitates the latter, which makes listening the most important strategy in our communication toolbox. We may ...
The ripple effect of education and outreach
It’s no coincidence the annual Partners in Education Celebration takes place in the middle of National Financial Literacy Month, and it’s no surprise that the Philadelphia region’s ...
Happiness can lead to financial freedom
The United States is among 31 countries examined in a recent Cambridge University study that finds an alarming number of adults are deficient in basic financial skills. According to a ...
A financial literacy legacy
John D. Unangst, President & CEO of Franklin Mint Federal Credit Union (FMFCU) and conceptualist of The Berenstain Bears Financial Literacy Program is fondly remembered as a visionary leader. John’...
Striking a chord
Response to my December article The End of Banking at Credit Unions? was fast and a tad furious. For that I am grateful because it means it struck a chord, ...
The end of banking at credit unions?
Since their inception, I suspect, credit unions have been trying to come up with a clever word to replace the noun, verb, and adjective that so succinctly describes financial institutions ...
To what do you attach your brand?
Mission Statement… Positioning Statement… Tag Line… Core Values… These branding efforts emanate from within an organization and form the foundation of the organization’s public image. Successful branding is an ...