The latest from Randall Smith

- by Snarketing 2.0

Stop The Social Media Metric Madness!

by Ron Shevlin Oh, those social media fanatics are good! They’ll twist any number they can get their hands on to make social media look good, won’t they? ...

- by State of Mind

Are Supervisory Committees Up to the Job?

by Henry Meier Recently, the CEO of the now defunct Women’s Southwest FCU pleaded guilty to embezzling $3.4 million from the credit union over an 11 year period.  ...

- by Javelin Strategy & Research Blog

Omnichannel Is The Next Challenge For FIs

by: Mary Monahan Customers desire the flexibility to select the easiest and most convenient channel in which to conduct their business. For instance, I may want start to filling out ...

- by

Leaders Reproduce

by Matt Monge Something that’s always been interesting to me is how leaders–ones we might consider good or even great ones–seem to produce other leaders. Duke’s ...

- by The Financial Brand

Retail Banking Predictions & Trends For 2013

While The Financial Brand refrains from publishing any kind of annual forecast of trends in retail banking, there’s no shortage of experts weighing in with their predictions and resolutions ...