Making Sure Soldiers Have Homes for the Holidays
by Henry Meier The Office of Comptroller of the Currency released a memo yesterday providing banks a reminder and brief overview of amendments made to the Soldiers And Sailors Civil ...
The latest from Randall Smith
Is Your Strategic Plan Really Strategic?
by Mark Arnold As we approach the end of 2012, most financial institutions are already focused on 2013 and their goals for making next year successful. Both credit unions and ...
CCUL’s Leading Lady Diana Dykstra Provides A Candid Recap Of 2012
Ok, you’ll notice in my intro this episode is woefully out of date. In fact, it’s two weeks past its run date. We were going to run it ...
5 Team Behaviors to Establish Trust With Your Members
WRITTEN BY CHELSEA For any business, trust is key for retaining customers and attracting new ones. For credit unions, establishing trust is even more important because you are dealing with ...
Bank’s “Trojan Horse” Sneaky Fee Strategy
by Gina Ragusa Mounting news reports of massive bank fees and poor customer service would make many believe that banks are losing their stranglehold on the American consumer, however Jim ...
Because We Don’t Have to Worry About Our Stock’s Price on Wall Street
By Randy M. Smith, CPA, CCD Credit unions have been in the “people helping people” business in the United States for more than 100 years. And we’re doing fantastic ...
Self-Awareness & Self-Acceptance (Cancer & Leadership: Part 4)
by Matt Monge A couple interrelated ideas that I wrestle with–as I suspect others do too–are the ideas ofself-awareness and self-acceptance, and specifically self-awareness and self-acceptance in regards ...
The Difference Between a Bank and a Credit Union
Choosing between a bank and a credit union is a common decision that stumps consumers who are looking for a new place to stash their money. By understanding the differences ...