The latest from Randall Smith

- by TMG

Follow the 80/20 Rule… and Other Social Media Tips

by Georgann Smith The social media phenomenon can be intimidating for financial institutions (FIs), especially for those who haven’t devoted valuable time to experimenting with tools like Facebook or ...

- by Mark Arnold

Becoming a Brand Advocate For Your Credit Union

Note: This piece first appeared in the Credit Union Association of New York’s quarterly magazine Connection. As Michael Eisner, former CEO of Disney, once said, “A brand is a ...

- by CU Soapbox

The Top 10 CU Soapbox Articles of 2012

Another year has run its course. We thought we’d wrap up this year of soapy, shouty goodness with a look at the ten best articles of the year (based ...

- by Jim Blaine on Credit Unions

Capitalistic Prophets…

by Jim Blaine From an objective point of view, Ayn Rand was clearly a unique philosopher. Author of The Fountainhead and Atlas Shrugged, Ms. Rand was de rigeur reading on ...

- by CU Water Cooler

It’s Not Extraordinary if It’s the Norm

by Matt Monge We’re all trying to figure ourselves out, aren’t we? Individuals are “finding themselves,” young leaders are finding their way (or maybe they’re not, depending ...

- by NAFCU Services

What’s Happening to Debit?

I’ve always felt a little guilty when I used my debit card to pay for something like gum at a gas station. Surely, most “normal” people carry enough cash ...

- by Credit Union Watch

Barred from Corporate CUs; But Not Retail CUs

by Keith Leggett I was reviewing NCUA’s administrative orders associated with the personnel at the two costliest credit union failures — Western Corporate FCU and U.S. Central FCU. The ...

- by Mark Arnold

Bank 2.0, Bank 3.0 or Bank No.O?

by Mark Arnold I recently had the opportunity to interview Brett King, author of Bank 2.0 andBank 3.0 and founder/chairman of Movenbank. We covered a wide range ...