Achieving predicable success
By Karen Hodgkiss Les McKeown is president and CEO of Predictable Success. He is the author of Predictable Success and The Synergist. In a recent interview, McKeown described the components ...
The latest from Randall Smith
Has your information “grown up” yet?
By David Jones Managing information is a bit like bringing up a child. “What?” I hear you ask. Well, let me explain… I had the pleasure of attending the recent ...
Wrapping up a successful 2013 in Maui with CUES Chuck Fagan
We are on the lovely island of Maui covering the 2013 CUES Directors Conference and we ran into of all people CUES President and CEO Chuck Fagan. Chuck had a ...
The value of ‘poodle attitude’ for credit unions
By Tammy Douglass My sister-in-law’s poodle was in charge of the three dogs in her household. This was despite the fact that the poodle was really small compared to ...
Marketing lessons from a haberdashery
By Bo McDonald I’ve passed the place at least a hundred times since I moved to Greenville in 2007. With the exception of a sign with the name of ...
Does my credit union still need a pandemic plan?
by Michele Dowis With all of the winter weather and stress going on this time of year, viruses are everywhere and resistance is down. Are you prepared for a number ...
Will the tumult of 2013 carry into 2014?
By: Patrick Barnard What a strange, tumultuous year 2013 was for the mortgage banking industry. Things started out great – the purchase market continued to make a comeback, and low rates ...
Regulatory burden may soon be extended to prepaid products
by Konrad Christensen In a recent interview, Consumer Financial Protection Bureau (CFPB) Director Richard Cordray called prepaid card regulation a “front-burner issue” for the bureau. Referring to the prepaid card ...