The latest from Randall Smith

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4 Ways Star Trek Can Inspire a Better Culture

by Matt Monge Culture, an organization’s unique identity, can be described in many different ways.  While each culture looks different, great cultures can create new possibilities. They are often ...

- by Credit Union Watch

NCUA Closes Two Credit Unions

by Keith Leggett The National Credit Union Administration (NCUA) liquidated NCP Community Development Federal Credit Union (NCP) of Norfolk, Va. and First Kingdom Community Credit Union of Selma, Ala. Chartway ...

- by Mark Arnold

Why Your Strategic Plan Is Failing

by Mark Arnold We’re about halfway through the year now. How is that slice of awesomeness you called your strategic plan working? You know, the plan that was going ...

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7 Body Language Myths Leaders Can’t Believe

by Matt Monge Based on body language alone, that guy in the background is undoubtedly pondering the deeper things of life. Who am I? Why am I here? I wonder ...

- by Credit Union Watch

Improving Financial Conditions in Q1 2013

by Keith Leggett The financial performance of federally-insured credit unions continued to improve in the first quarter of 2013, according to information released by the National Credit Union Administration (NCUA). ...

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To Branch Or Not To Branch

During strategic planning, credit unions often struggle with deciding to add (or close) physical branches. Constantly changing technology often poses the question if branches are necessary, but a big piece ...

- by Acton

Free Checking and the New Housing Bubble

by Steve Topper I’m sure reading the headline has you puzzled. You’re wondering what free checking has to do with the emerging housing bubble or vice versa. It’...