Polarizing times call for thoughtful communication
We live in an age defined by polarization, both politically and socially. Even with the best of intentions, our innate prejudices may invade our thought processes and communication with others. ...
The latest from Robbie Burgett
Reimagining enterprise analytics
As financial institutions look forward into 2022 and beyond, it will be nearly impossible to predict the challenges ahead. While it is certain that coming years will be impacted by ...
Feb. 12 Unemployment Insurance Weekly Claims Report sees increase 14% above expectations
Reversing the recent downward trend jobless claims had been on for a few weeks, the advance figure for seasonally adjusted initial claims was 248,000, an increase of 23,000 ...
How financial marketers can make people feel better about fees
Although a growing number of financial institutions are walking back their overdraft charges, research suggests that greater transparency and fairness over these and many other banking fees could defuse a ...
What credit unions should know about BNPL
What started and was rapidly adopted by a subset of consumers searching for more ways to budget and improve finances, Buy Now, Pay Later (BNPL) – or installment payments – has quickly ...
FOMC minutes reveal a noncommittal stance on the possibility of a 50-basis point rate hike
The Federal Open Market Committee (FOMC) Wednesday released minutes from its January meeting which revealed most participants believe it would be appropriate for the committee to remove policy accommodation at ...
Inside Marketing: The secrets of successful email campaigns
Email is one of the most effective marketing communication channels. It can be especially successful when coupled with consistent messaging through other digital channels, including social media, push notifications, and ...
The AI imperative: Driving financial wellbeing and enhancing member lives
Only 9% of millennials say credit unions are their primary financial institution, compared with 74% of millennials who are customers of major banks. Perception explains much of this trend. In ...