Focus on long term member value
Governance best practices will energize your credit union and assist the board and senior management in carrying out their duties. Good governance goes beyond ethical behavior and following procedures. It ...
The latest from Stuart Levine
Succession planning for a healthy culture
For credit unions, as with other organizations, succession planning is not just about forming a pipeline of people ready for new roles, it is a chance to engage and advance ...
Diversity gives the competitive edge
Sometimes an organizational shift or even disruption must occur for credit unions to drive the invention and innovation that is needed to compete effectively in today’s world. Proactively fostering ...
Exceptional feedback ensures employee development and engagement
Developing your employees is among the most important responsibilities of your credit union’s leadership. Helping employees to grow, learn and evolve requires a continuum of communication. Providing productive feedback ...
Learning fosters engaged employees
The full-employment economy seems to be positively affecting employee engagement, yet full employment is creating a concern for management seeking talent. Gallup’s most recent annual workplace survey showed ...
Upping the game for credit union directors
Expectations and demands on credit union boards have never been greater. Challenges of ever-changing business trends and industry disruption, especially related to technology and cybersecurity, require advanced skill levels and ...
Not learning in a modern world? Think again
Industry leaders know that in today’s ultra-competitive world, knowledge workers have the edge. Moreover, the strength of an organization’s learning culture can be the single biggest driver of ...
Technology brings challenge and opportunity
The universal use of technology has upended business ecosystems, increasing competition for the member’s attention, time and money, and causing structural changes in consumer behavior. Market power is shifting ...