Compliance staff on high alert

Managing regulatory changes across departments requires ongoing communication and coordination; our list of links may help your monitoring efforts.

Two watch phrases guide compliance officers as their credit unions navigate a steady stream of regulatory guidance and changes in serving members during the COVID-19 pandemic:

  1. Stay tuned.
  2. Document everything.

Federal and state agencies are rolling out updates at a sometimes-dizzying pace as credit unions work through operational changes to protect the health of employees and members in the wake of the coronavirus; develop temporary loan products, policies and procedures for members in need; and plan alternatives for in-person board and annual meetings. And that’s just a partial to-do list.

“All of this guidance is really helpful to credit unions and their members, but at the same time, you have to be able to process and use it,” says CUES member Bernard G. McLaughlin, president/CEO of Point Breeze Credit Union.

 

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