CUES Membership Minute: Educators Credit Union launches ECU Level Up
Inspired by CUES Emerge, this four-week program provides opportunities for staff development through innovation.
When CUES member Shannon Huot, CCM, applied for the 2021 cohort of CUES Emerge, she never imagined all she would gain. Huot is the chief experience officer at $3.1 billion Educators Credit Union, Mt. Pleasant, Wisconsin, and applied for the program after a recommendation from CUES member Linda Hoover, CEO/president of Educators CU.
“I love to ideate, and I love meeting new people,” Huot says. “I also like to take risks and see how we can create something better. So, it felt like CUES Emerge was the best of both worlds.”
When the program concluded, Huot had gained connections across the U.S. and Canada, solutions on how to overcome some obstacles in the industry, an even greater appreciation for the credit union movement, and an idea to launch an internal program that would leave a permanent mark on Educators CU.
“It really was a collaboration between me and Linda,” Huot says. “One day, I was talking through what I learned at CUES Emerge, and we both thought it would be great to bring something like that back to Educators.”
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