CUs move to outsource IT, create better experiences & deliver ATM messaging

One credit union leader explains the CU has "fully removed the burden to buy or maintain any equipment."

Catching up on some recent credit union tech implementations utilizing outsourcing on a cloud, creating a better omnichannel experience and ATM messaging.

The Monett, Mo.-based Jack Henry & Associates’ Symitar division announced more credit unions expanding outsourcing beyond the core, by having a number of Episys clients move their IT infrastructure to a fully outsourced environment via Gladiator Hosted Network Solutions.

Almost half of the credit unions on Episys run the platform in an outsourced environment for broader hosted support to keep pace with technology, compliance and security requirements, and disaster avoidance standards. To date, more than 115 credit unions and banks have shifted to Hosted Network Solutions.

The $710 million Martinez, Calif.-based 1st Northern California Credit Union, which following an NCUA exam, realized the need for a more modern data center. In just eight months, the credit union migrated Episys to Jack Henry’s outsourced environment and moved its data center to Hosted Network Solutions.


continue reading »