Data analytics offerings on the move
Vendors offerings evolve, expand as credit unions begin developing data strategy.
As interest in data analytics picks up among credit unions, so have efforts by vendors to hone their offerings in the financial services sector.
Among recent launches, partnerships and mergers and acquisitions activity, CUES Supplier member Trellance, a credit union service organization based in Tampa, Florida, acquired two data analytic companies, IronSafe and OnApproach, and CUESolutions provider for executive benefits and retirements solutions CUNA Mutual Group, Madison, Wisconsin, formed CUESolutions provider AdvantEdge Analytics as a fintech startup in 2017. In the wider financial services sector, FICO and Equifax introduced the Data Decisions Cloud, described as an end-to-end data and analytics suite for financial institutions “that addresses key needs across risk, marketing, and fraud.”
In addition, CUES Supplier member Temenos has acquired Avoka and its member onboarding software to enhance Temenos Infinity, its digital front office banking product. “What Avoka provides from an analytics perspective is a real-time view of the customer journey,” so credit unions and banks can see where accountholders are running into problems and modify screens and processes promptly, explains Todd Winship, product director/data and analytics for Temenos.
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