Do your credit union employees act like they own the place?
When you’re driving a rental car, how do you treat it? Maybe do a little off-roading, hit a few speed bumps and leave trash in the vehicle.
Contrast that with how you drive a new vehicle you just purchased with your own money. How do you treat it? Probably ease into traffic, park away from other cars so yours doesn’t get dinged and wash your vehicle diligently.
The same philosophy applies to your community bank and credit union employees.
When you think like an owner, you think differently.
continue reading »
