Efforts to eliminate robocalls focus of NAFCU, FCC meeting

NAFCU met with FCC Commissioner Michael O’Rielly Tuesday to discuss ongoing efforts to eliminate illegal robocalls and to implement the new caller identification framework known as SHAKEN/STIR. NAFCU has actively worked with the FCC on efforts to modernize the Telephone Consumer Protection Act (TCPA) for more than three years, and will continue to work to ensure credit unions can contact their members regarding important, time-sensitive information, without fear of frivolous litigation.

NAFCU President and CEO Dan Berger attended the meeting alongside NAFCU Executive Vice President and General Counsel Carrie Hunt, Director of Regulatory Affairs Ann Kossachev, and Regulatory Affairs Counsel Mahlet Makonnen.

Earlier this year, 51 attorneys general and 12 of the largest telephone companies in the U.S. signed a pledge to combat illegal robocalls by implementing the SHAKEN/STIR call-blocking technology at no cost to consumers. NAFCU hadpreviously joined with several other trade groups to recommend that the FCC direct voice service providers to notify callers and consumers of blocked calls and remove erroneous blocks expeditiously in order to receive safe harbor protection.


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